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What is Active Building?

Active Building is a resident portal software created by RealPage that helps property management companies manage various aspects of apartment life more effectively.

How does Active Building improve resident engagement?

Active Building enhances resident engagement by offering self-service features, community interaction tools, and gamification elements that encourage participation and camaraderie among residents.

What benefits does Active Building provide for property management companies?

Active Building allows property management companies to increase efficiency through paperless transactions, streamline lease renewals, and tap into additional revenue sources, ultimately driving higher yields.

Can residents make payments through Active Building?

Yes, Active Building supports online payment adoption, allowing residents to make various payments, including rent and amenity charges, easily through the app.

How does the reward system work in Active Building?

Active Building integrates with Community Rewards to motivate residents by offering points for engaging in profitable behaviors, which can be monitored and redeemed through the app.

Is Active Building compatible with other property management systems?

Yes, Active Building features open-platform flexibility that allows for bi-directional integrations with major property management systems to streamline processes and eliminate duplicate data entry.

Q: How often does Active Building experience outages?

A: Major outages are rare, occurring only a few times a year. Minor issues can happen more frequently.

Q: How long do Active Building outages typically last?

A: Most outages are resolved within a few hours. Extended outages lasting more than a day are extremely rare.